CVE-2026-48209
Essential information
- Published
- 01/06/2026 04:16
- Modified
- 01/06/2026 18:12
- Author
- —
- Creator
- —
- CVSS
- 7.1 HIGH (v3.1)
- CISA KEV
- No
- CWE
- —
- CVSS vector
-
—
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:L/I:H/A:N—
CVSS metrics
- Access vector
- —
- Access complexity
- —
- Authentication
- —
- Confidentiality impact
- —
- Integrity impact
- —
- Availability impact
- —
- Exploitability
- —
- Remediation level
- —
- Report confidence
- —
- Temporal score
- —
- Attack vector
- NETWORK
- Attack complexity
- LOW
- Privileges required
- NONE
- User interaction
- REQUIRED
- Scope
- UNCHANGED
- Confidentiality impact
- LOW
- Integrity impact
- HIGH
- Availability impact
- NONE
- Exploit code maturity
- —
- Remediation level
- —
- Report confidence
- —
- Temporal score
- —
- Attack vector
- —
- Attack complexity
- —
- Attack requirements
- —
- Privileges required
- —
- User interaction
- —
- Confidentiality (V)
- —
- Confidentiality (S)
- —
- Integrity (V)
- —
- Integrity (S)
- —
- Availability (V)
- —
- Availability (S)
- —
- Exploit maturity
- —
Description
An improper neutralization of user-controllable input in OTRS or ((OTRS)) Community Edition ticket handling allows authenticated attackers to perform reflected cross-site scripting (XSS) attacks via crafted request parameters associated with ticket actions. By injecting malicious JavaScript into manipulated request URLs, attackers can execute arbitrary script code in the context of an authenticated agent session when the crafted link is opened.
This issue affects OTRS:
* 7.0.x
Please note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected
NVD status
- Status
- Awaiting Analysis — CVE has been recently published to the CVE List and has been received by the NVD.
- Source
- [email protected]
- NVD
- View on NVD
Affected products (CPE)
| Product | CPE |
|---|---|
| otrs / otrs | cpe:2.3:a:otrs:otrs:7.0.*:*:*:*:*:*:*:* |
| otrs / otrs | cpe:2.3:a:otrs:otrs:6.*:*:*:*:*:*:*:* |
| otrs / otrs community edition | cpe:2.3:a:otrs:otrs_community_edition:*:*:*:*:*:*:*:* |